WaterNSW

The Challenge

Water NSW approached RWW Group in 2016 to provide a solution to their challenges they faced in the procurement of uniforms and PPE. Water NSW were also about to launch a new name and new branding and required a supply partner capable of providing onsite fitting service to all their remote sites around NSW and also deliver the product in a timely manner.

Over the next 3 years, Water NSW experienced a streamlined uniform and safety supply program with RWW Group that delivered substantial cost savings in hard costs as well as soft admin costs. These soft cost savings were then increased and improved again when RWW Group and Water NSW streamlined the e-commerce integration between Water NSW internal intranet and RWW Group Dataspace uniform management software.

The Solution

The initial solution provided to Water NSW in 2016 was:

Improved uniform range providing better stock availability and guarantee of supply
Onsite uniform and footwear fitting to over 450 staff across 20 different locations across NSW
Roll-out of the world class Dataspace uniform management software for employees do process their own orders
Single source partner through proactive account management team visiting Water NSW sites

During 2019, Water NSW entered into a supply agreement contract with RWW Group and experienced further solutions including:

Single Sign On (SSO) between Water NSW system and Dataspace uniform ordering
Streamlined payment solution reducing admin costs associated with order processing
Employee ordering through the Dataspace app with manager approvals to provide control
Budget and allocation control through the Dataspace uniform management software