Citywide Group

Citywide deliver the full scope of open space, environmental and civil infrastructure services, supported with expert advice, to both government and private enterprise. A trusted partner in their customers’ growth and development, Citywide has a strong reputation for service innovation and the quality of their work – they shape liveable cities for the benefit of all community members.

Case Study: Group Supplier Consolidation

Citywide appointed RWW Group as a strategic partner to deliver cost savings through supplier consolidation, improvements to productivity and consistent branding image to their clients. With over 1200 staff organised into three main divisions supported by a highly experienced corporate services teams, Citywide offers a number of specialised services in Victoria, New South Wales and Queensland.

The Challenge

  • Procurement strategy for uniform and PPE category didn’t exist– suppliers were selected on the basis of location, product availability and price
  • Approx 30 different suppliers used across the whole group within this category
  • No company supply agreements with agreed fixed pricing, terms, service commitment, etc. – not receiving value for money
  • Some safety equipment wasn’t ‘fit for purpose‘ therefore affecting employee productivity
  • Big opportunity to reduce complexity, waste and streamline purchasing/receipting/invoicing processes

The Solution

Core uniform and PPE range launched to achieve product consolidation and bulk cost reductions. Online Total Apparel Management Solution (TAMS) launched to achieve cost reductions in administration time and provide control over staff budgets and entitlements. Improved and consistent Citywide branding to create branding awareness. Reduced distribution times with uniform orders through the individual pre-pack service

The Results

  • Projected savings of over 20% of total spend
  • Reduced unit pricing because of consolidation to core range
  • Control over the spend and PPE allocation
  • Annual fixed pricing