Border Express

The Challenge

Border Express was experiencing a lack of communication and customer service focus from their existing supplier and required a more disciplined partner with a
focus on streamlined apparel and PPE supply. Geoff Luff, Director of Border Express expressed desire for a supplier that:

• Had ability to supply Border Express work wear that differentiate them from their opposition.
• And offered an online apparel management portal to place orders on-line & was essential that Border Express were able to keep track of each staff order & timeframe of purchases as staff are allocated a quantity of clothes every 12 months.

The Solution and Results

• A custom designed polo shirt using specialised patent pending moisture wicking technology material driving employee comfort and satisfaction and improving productivity whilst leaving a “wow” factor while in front of clients,
• Budget control and allocations per employee to reduce uniform expenditure and provide a controlled spend with approval processes in place,
• TAMS online apparel management portal established with branch administration ordering authority providing quicker and more efficient ordering process,
• Quicker turnaround and supply times through pre-branded products held within RWW Group warehouses.

Why Consider RWW Group as a Partner?

• Custom and unique product manufacturing through offshore factories ensuring competitive pricing.
• National supply channels to service all Border Express branches with regional account managers maintaining our high level off site support.
• TAMS – Online Apparel Management Portal to place orders online, control budget and allocations for staff, streamline uniform ordering and provide savings.
• Individual pre-packing service to facilitate quicker distribution.